Case Study: Dock Management


For today’s modern, large refineries, traditional paper spreadsheet-based dock management systems are badly inadequate. One of the world’s largest refiners in the U.S., with crude oil processing capacity of approximately 2.0 million barrels per day. The company’s multiple Gulf Coast operations are among the top 25 in the U.S., with an aggregate capacity of nearly a billion barrels of crude oil each day.

Large refinery

The Challenge

This particular refiner was managing a large and complex variety of daily activities, from job scheduling and real-time operations to activity logging and post-mortem demurrage analysis and reporting. Each transaction required at least a dozen documents that were hand-generated using information contained in assorted manually created spreadsheets. The process consumed excessive staff time and was prone to errors.

Terminal operator

Download the full case study to see how this large refinery used TerminalSmart to resolve this issue.

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